北京奇龙互动科技有限公司

Game Privacy Policy
This version updated: December 22, 2022  |  Effective: December 22, 2022

Special Notice

Special Notice

1. This policy applies to the game services we provide. Users under the age of fourteen are also subject to the "Children's Personal Information Protection Rules and Guardian Guidelines".

Special Notice

2. This policy describes how we process your information in different scenarios. We will only process your information when you enable the relevant function or use the relevant service, for the purpose of providing that function or service. If you do not enable or use such function or service, we will not process the corresponding personal information. We may also explain the specific purpose, scope and manner of information collection for a particular product through instant notices such as pop-ups and page prompts. Such instant notices form part of this privacy policy and have the same legal effect as this policy; please pay special attention to them.

Special Notice

After reading this policy, if you have any questions about this policy or matters related thereto, you may contact us through the feedback channels listed in the "How to Contact Us" chapter of this policy, and we will answer you as soon as possible.

Special Notice

1. How We Collect and Use Your Personal Information

(1) We collect and obtain your personal information through the following channels:

1. Information you provide voluntarily. For example:

2. Your information lawfully shared by third parties.

3. Your usage information lawfully obtained during the provision of our services, such as information we collect, aggregate and record when you use the game, for example:

(2) We will collect and use your personal information for the following purposes:

1. To help you complete registration and login

In order to provide you with continuous and stable services and protect the security of your use of the game, we need you to provide basic registration or login information, including mobile phone number, email address, etc., and create your game account, user name and password.

Pursuant to relevant laws, regulations and regulatory requirements, after you register a game account, we may require you to provide true identity information, including name, valid identity documents (such as ID card, passport, driver's license, household register, etc.), photos, etc. If you do not provide the above true identity information or provide false information, you will be unable to log in to the game, enjoy related services, or be subject to corresponding restrictions during the use of the game, and we will be unable to provide you with game services or will correspondingly restrict your game behavior. For the purpose of real-name authentication, you agree and authorize us to provide, query and verify the aforesaid identity information to the relevant real-name authentication institutions (the national online game authority, public security authorities or other institutions entrusted/cooperated by them).

You may also use an account of a recognized third-party platform to log in to the game. When you use an email account, mobile account or recognized third-party platform account to log in to the game, we will obtain the relevant information under such account according to your authorization (including: user name, nickname, avatar, unique identifier, and friend relationships or other authorized information), to help you complete registration, login and achieve a better game entertainment experience.

2. To provide basic game functions and maintain network and operational security

During your use of our online game services, in order to provide you with basic game functions, identify abnormal account status, understand and improve product adaptability, protect the network and operational security of game services, maintain the normal operation of the aforesaid functions, protect the personal and property safety of you or other users or the public from infringement, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion and other security risks, and more accurately identify violations of laws and regulations, we may collect, store device information, log information, account information, transaction information or information shared in accordance with the law regarding your use of the service and the manner of use, and correlate such information to comprehensively judge your account and transaction risks, perform identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis and disposal measures in accordance with the law:

3. To help you complete ordering, payment, top-up and delivery of goods or services

4. To provide customer service or other user response functions

When you contact our customer service or use other user response functions (personal information protection complaints or suggestions, complaints or suggestions related to minors' games, or other customer complaints and needs), we need you to provide necessary personal information to match and verify your user identity, so as to protect your account and system security. In order to handle your demands, manual customer service needs to query or verify your relevant information within the scope of your authorization and use it only within the necessary scope; if you refuse to provide or provide incorrect information, we may be unable to provide you with corresponding support. After confirming your user identity, we will also save your contact information (other contact information you used when contacting us or voluntarily provided to us), your communication/call records and content with us, and other necessary information associated with your needs, so as to contact you or help you solve problems, or record the handling plan and results of related problems.

5. You understand and agree that during the use of the game, we will apply for access to your system permissions when necessary, so as to realize the collection and use of information involved in these permissions.

6. Exceptions to obtaining authorized consent

Under the relevant laws and regulations, in the following circumstances the collection of your information does not require your authorized consent:

7. Notes on sensitive personal information

Sensitive personal information refers to personal information that, once leaked or illegally used, is likely to cause the infringement of the dignity of a natural person or endanger the personal or property safety of a natural person. Among the information you provide or we collect, there may be your sensitive personal information, such as ID numbers, personal biometric information (static or dynamic), bank account numbers, communication records and content, property information, whereabouts, accommodation information, and transaction information. Please be cautious and pay attention to sensitive personal information. You agree that we may process your sensitive personal information for the purposes and in the manner described in this policy.

2. How We Use COOKIES or Similar Technologies

We or our partners may obtain and use your information through COOKIES or similar technologies, and store such information as log information.

Through the use of COOKIES, we provide users with a simple and easy network experience. A COOKIE is a small amount of data sent from a web server to your browser and stored on your computer's hard drive. We use COOKIES so that our users can benefit. For example, to make the login process of the virtual community faster, you can choose to store your user name in a COOKIE. This way, next time you log in to the services of Beijing Qilong Interactive Technology Co.,Ltd, it will be more convenient and faster. COOKIES help us determine the pages and content you connect to, the time you spend on specific services, and the related services you choose.

COOKIES enable us to serve you better and faster, and make your experience on the service more convenient. However, you should be able to control whether and how COOKIES are accepted by your browser. Please consult the documentation that comes with your browser for more information on this.

We and third-party partners may collect and use your information through COOKIES or similar technologies, and store such information.

Our own COOKIES or similar technologies may be used for the following purposes:

You can refuse or manage COOKIES or similar technologies through your browser or user selection mechanism. However, please note that if you disable COOKIES or similar technologies, we may not be able to provide you with the best service experience, and some services may not function properly.

3. How We May Share, Transfer or Disclose Your Personal Information

(1) Sharing

We attach great importance to protecting your personal information. Except in the following circumstances, without your additional consent, we will not share your personal information with any third party outside our company:

(2) Transfer

(3) Disclosure

We will only disclose your personal information under the following circumstances and on the premise of taking security protection measures that meet industry standards:

(4) Exceptions to prior authorized consent for sharing, transfer and disclosure of information

In the following circumstances, sharing, transfer and disclosure of your information do not require your prior authorized consent:

4. How We Store and Protect Personal Information

(1) Storage of personal information

Except as otherwise provided by laws, regulations or regulatory authorities, we will only store your personal information within the shortest period necessary for the purposes described in this policy. If we terminate the service or operation, we will promptly stop the activity of continuing to collect your personal information, and will comply with relevant laws and regulations to notify you in advance, and delete or anonymize your personal information after the termination of the service or operation, except as otherwise provided by laws, regulations or regulatory authorities.

Personal information collected and generated during our operations within the territory of the People's Republic of China is stored within China, except in the following circumstances:

(2) Protection of personal information

We attach great importance to information security, have established a dedicated security team, and take all reasonable and feasible measures to protect your personal information:

5. How to Manage Your Personal Information

(1) Access, update and deletion

We encourage you to update and modify your personal information to make it more accurate and effective.

You can also contact us through the feedback channels listed in the "How to Contact Us" chapter of this policy to handle it for you. We will adopt appropriate technical means or contact channels to enable you to access, update and delete your personal information or other information provided when using our company's services, except as otherwise provided by laws and regulations.

Except as otherwise provided by laws and regulations, when you correct or delete your personal information, we may not immediately correct or delete the corresponding information from the backup system, but will correct or delete such information when the backup is updated.

(2) Account cancellation

We provide you with a way to cancel your account. Under the conditions agreed in our service terms and in accordance with relevant national laws and regulations, you can submit an account cancellation application in accordance with corresponding requirements at our account center, or you can also choose to contact us through the feedback channels listed in the "How to Contact Us" chapter of this policy, and we will answer you as soon as possible.

After your account is cancelled, we will stop providing all or part of our company's services, and delete your personal information or anonymize it at your request, except as otherwise provided by laws and regulations.

(3) Change the scope of your authorized consent

You can always choose whether to disclose personal information to us. Some personal information is necessary to use our company's services, but the provision of most other information is up to you. You can change the scope of your authorized continued collection of information or withdraw your authorization by deleting information, turning off device functions, canceling your account, etc.

After withdrawing authorization, we will be unable to continue to provide you with the service corresponding to the withdrawn authorization, nor will we process your corresponding information. However, your decision to withdraw authorization will not affect the information processing previously conducted based on your authorization.

(4) Responding to your above requests

To ensure security, you may need to provide a written request or otherwise prove your identity. We may require you to verify your identity first, and then process your request. For your reasonable requests, we will in principle not charge a fee, but for repeated requests beyond a reasonable limit, we will charge a certain cost according to the situation. For those requests that are groundlessly repeated, require too many technical means (for example, need to develop a new system or fundamentally change current practices), pose risks to the legitimate rights and interests of others, or are highly impractical (for example, involving information stored on backup tapes), we may refuse.

In the following circumstances, we will be unable to respond to your requests:

6. Third-Party Services

Our services may access or link to third-party provided social media or other services (including websites or other service forms). Including:

7. Protection of Minors

We recommend: any minor's participation in online activities should be subject to the prior consent of parents or other guardians (hereinafter referred to as "guardians"). We will protect minors' related information in accordance with relevant national laws and regulations.

We encourage guardians to guide minors to use our company's services. If you are a minor under the age of fourteen, please notify your guardian to read and accept our "Children's Personal Information Protection Rules and Guardian Guidelines" together, and seek their consent and guidance before using our company's services and submitting personal information.

8. Revision and Notification

In order to provide you with better services, we may modify the terms of this policy in due course according to the update of our company's services and the relevant requirements of laws and regulations. Such modifications constitute part of this policy. We will publish any changes to this policy on this page. For major changes, we will also provide more significant notices (including push notifications, pop-up prompts or other means). The major changes referred to in this policy include but are not limited to:

Any modification we make will put your satisfaction first. We encourage you to review our privacy policy every time you use our company's services.

9. How to Contact Us

We have established a dedicated personal information protection officer who will protect your personal information in accordance with this policy. If you have complaints and reports about network information security, or if you have any questions, comments or suggestions about this policy, our company's privacy measures, and matters related to your information, you can send an email to qilong@qlgame.net.

Generally, we will process your questions, comments or suggestions within fifteen (15) working days after receiving them and verifying your user identity. Thank you for your support and love for our company's products.