Delete Your Account & Personal Data
Beijing Qilong Interactive Technology Co.,Ltd · Applies to Warship Fury and other titles published by us.
1. Ways to request deletion
Option 1 · In-game deletion
- Launch Warship Fury and sign in with the account you want to delete.
- Tap the gear (Settings) icon in the top-right of the main screen.
- Select System in the left-hand tab list.
- Tap Delete Account at the bottom-right of the window.
- Read the consequences and confirm.
Do not confuse: LINK TO A NEW DEVICE at the bottom-left links or transfers your account to another device — it does not delete your account. Music, Sound Effects, Frame Rate, Matchmaking and Language options are unrelated.
Option 2 · Web request RECOMMENDED
Use this if you have uninstalled the game, can no longer sign in, or the in-game option is unavailable. Fill in the form below; it is submitted directly to our request system and you will receive a reference number. No account re-installation or re-login is required.
We will verify your identity before processing the request and reply within 7 business days.
2. Web deletion request form
Fields marked * are required. We use this information only to verify account ownership and process your request.
Direct e-mail request · template ready
Prefer e-mail, or the online form is unavailable? Write to qilong@qlgame.net. The template below is filled in automatically from the form above — just click the button, check the details and send.
To: qilong@qlgame.net Subject: [Qilong Interactive] Account deletion and data removal request (Fill in the form above and the complete message will appear here.)
Your request is only sent once you press Send in your e-mail app. If no window opens, use “Copy e-mail text” and paste it into any mailbox manually. E-mail requests follow the same handling process but do not generate a reference number.
3. What will be deleted
| Category | Data |
|---|---|
| Account data | Account ID, profile, sign-in bindings and authentication credentials. |
| Game data | Characters, warships, resources, battle records, rankings and clan relationships. |
| Virtual assets | In-game currency, items, skins, membership benefits and unused paid content (please use or settle these before deletion). |
| Behavioural logs | Login history, device identifiers and usage logs linked to the account. |
4. What we retain, and why
| Category | Retention reason | Period |
|---|---|---|
| Transaction & payment records | Legal accounting, tax and chargeback obligations. | As required by applicable law |
| Fraud / security logs | Prevention of fraud, unauthorised access and abuse. | Limited, then deleted or anonymised |
| Records needed for legal claims | Compliance with legal obligations and dispute resolution. | Until the claim or statutory period ends |
Retained data is isolated from your game account and is not used for any other purpose.
5. Processing timeline
- We acknowledge and verify your request within 7 business days.
- A 15-day observation period follows. If you sign in with the same account during this period, the request is treated as withdrawn.
- Once deletion is completed it cannot be reversed.
6. Contact
Questions, or unable to complete deletion in the app? Contact us at
qilong@qlgame.net or +86-10-57125971.
Beijing Qilong Interactive Technology Co.,Ltd · 1/F, No. 192 Shuixian West Road, Tongzhou District, Beijing, P.R. China